Pre-order the New Samsung Galaxy Z Flip4 & Galaxy Z Fold4 and, for a limited time, get twice the storage and a free case!
Need to update email settings?
ddmac1's profile

New Member

 • 

1 Message

Fri, Jun 24, 2022 7:22 PM

unable to reset password - after too many login attempts

I am attempting to reset my att.net email password due to error code: "too many login attempts"; however, after answering the security questions CORRECTLY, the message says "try again".  I only had four elementary school teachers and I tried them all.  Please help.

ATTHelp

Community Support

 • 

195.5K Messages

2分前

We can help you reset your password, ddmac1.

 

Meet us in a Direct Message so we can get started. Look for the chat icon next to the bell icon in the upper right corner of the Forums.

 

In the meantime, clear your browser's cache and cookies to refresh the browser and any stored password information (not clearing it out from time to time can lead to login trouble).

 

Talk to you soon.

 

Aminah, AT&T Community Specialist

Need help?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.