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ddmac1's profile

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1 Message

Fri, Jun 24, 2022 7:22 PM

unable to reset password - after too many login attempts

I am attempting to reset my email password due to error code: "too many login attempts"; however, after answering the security questions CORRECTLY, the message says "try again".  I only had four elementary school teachers and I tried them all.  Please help.


Community Support


195.5K Messages


We can help you reset your password, ddmac1.


Meet us in a Direct Message so we can get started. Look for the chat icon next to the bell icon in the upper right corner of the Forums.


In the meantime, clear your browser's cache and cookies to refresh the browser and any stored password information (not clearing it out from time to time can lead to login trouble).


Talk to you soon.


Aminah, AT&T Community Specialist

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