Need to update email settings?
instadog's profile

New Member


4 Messages

Wednesday, November 23rd, 2022 10:40 PM

unable to login to email

For about a month now I have been unable to login to my email.  It keeps making me reset my password, often multiple times per day.  I had been able to login using my iPhone but now I cannot even do that.  I've used this email for more than 20 years, EVERYTHING is connected to it, and you can't update an email without verifying it with the original email.  I've tried everything, different browsers, computers, even phones, NOTHING works now.  At least before I could login through my phone and redirect the emails so I could access them.  I've been searching the internet and still cannot login.  PLEASE HELP!!  There are very important accounts that I cannot access now because of this, besides it being a major pain.


Community Support


207.2K Messages

2 months ago

Hey @instadog. We understand your frustration, and how important it is to have access to your email account. We'd be happy to help you get back logged into your account.


In order for us to further help with your email account, we'll need to meet you in a DM and gather some information to take a closer look for you. Please check your Direct Message Inbox (it’s the chat icon next to the bell icon in the upper right corner of the Forums).

We look forward to hearing from you. 
Robert, AT&T Community Specialist
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