Need to update email settings?
picktoo's profile
picktoo
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New Member

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15 Messages

Saturday, January 28th, 2023 3:04 PM

Unable to create a secure email key

Apparently I'm doing something wrong. I need a secure email key in order to check my ATT email with my desktop/laptop email clients. I get nowhere following the instructions provided by ATT here https://www.att.com/support/article/email-support/KM1240308

Sign into my account - check

Go to my ATT profile??

The only relevant options in My ATT are Go To My Account and Update Profile, both of which simply open a window that shows ONLY my ATT user ID and "Signed In." No other selections can be made there.

All suggestions greatly appreciated!

picktoo

New Member

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15 Messages

2 months ago

For the record, I had no issues setting up ATT email on my Android phone. It utilizes the OAuth protocol, whereas my DT/LT Outlook email client does not.

ATTHelp

Community Support

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210.9K Messages

2 months ago

Hello picktoo, we can address your concern with creating a secure mail key.

 

Another email customer had the same problem and was able to find a solution that worked for them. Give it a try and let us know if it worked, or if you still need assistance.

 

Aminah, AT&T Community Specialist

picktoo

New Member

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15 Messages

2 months ago

Many thanks, Aminah. I'll give it a try.

Dave

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