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kreikofski's profile

New Member


1 Message

Thursday, September 15th, 2022 10:37 PM

Unable to access Account

I suddenly was unable to access my account.  I tried every log in and password I could think of.  I am getting very frustrated as I have information I need to access such as hotel and flight information.  I originally, several years ago, got this email through yahoo.  Please help.

Accepted Solution

Official Solution

Community Support


232.3K Messages

2 years ago

We can help you log in to your Sbcglobal email again, @kreikofski. We understand the importance of regaining access your email.


Firstly, we recommend that you do a password reset for your email by using the forgot password option.


Here are the steps:

  1. Go to
  2. Select Forgot password?
  3. Fill out the password info.
  4. Choose security questions or temporary password and follow the prompts. If you choose a temporary password, we’ll let you know where we sent it.
  5. Create your new password.

Lastly, once you have completed the password reset for your email, Login to your email using Currently from AT&T/Yahoo.


You can update your security questions and answers. This keeps your information updated in case you forget your password.


You can set up text messages for password resets. Follow the steps to get a text with your temporary password next time.


Let us know if this helped you reset your password and sign in.


Olajide, AT&T Community Specialist

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