Find the perfect gift for the grad in your life with Graduation gifts that connects us from AT&T.
Need to update email settings?
arjay076's profile

Contributor

 • 

8 Messages

Wednesday, March 22nd, 2023 11:35 PM

two step verification

I want to avoid two step verification when logging in to my at&t/yahoo email account on my personal desktop windows11 pc

as i am able to do with all my financial accounts because they can see the device i am logging in from.  Why can't at&t?

Community Support

 • 

232.2K Messages

1 year ago

Hi there, arjay076. We understand that you would like to avoid the 2-Factor Authentication, when you log into your email account. 

 

According to the information that we have, the 2 Factor Authentication or Trusted Sign-In  is not optional, and it cannot be bypassed, because it based on user/customer security. We do want to keep your information safe and from those that want to get your account/information. 

 

We do recommend that if you do not want to use the 2-Factor Authentication, and this is just for email, then you will need to pivot from the webmail and use either an email client or email app on a mobile device. Here are a few things that might pique your interest. 

  1. For Email apps, use OAuth. What OAuth is, like the name says, is open authentication. It is a token based authentication that will connect to the email server to get your email. This is for apps like the Yahoo mail app. 
  2. For Email clients, use a Secure Mail Key. A secure mail key is a longer password that doesn't expire or need to be reset. If you have not created a Secure Mail Key yet, and want to use an email client, please use the steps located in the aforementioned secure mail key support article. Here is a great article for setting up the email client of your choice and for using the secure mail key. Keep in mind that we want to switch to IMAP, because it is more secure. 

If you have any further questions, we are always here to help. 

 

Thank you for posting on the AT&T Community Forums. 

 

Matthew, AT&T Community Specialist

 

Contributor

 • 

8 Messages

1 year ago

Bank of America, Chase National Bank, and American Express allow avoidance of two step authentication when i am logging in on my private at home 

desktop pc.  They have the capability to recognize the device i am logging in from,  I would expect that AT& T has this same capability.  I know they do because when they ask me to submit the code they have sent me, the page includes a box to check next to the sentence that reads: "Don't ask me again on this device. (Not recommended for public or shared devices)" I have printed a copy of that page for proof. However, when I check that box it is constantly ignored. Whoever is overseeing this process is not aware that the system is not operating properly. I would appreciate if someone at AT&T would correct this situation.

arjayh076

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.