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rnhwizard's profile

New Member

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1 Message

Friday, May 19th, 2023 3:08 PM

Two factor authentication

I have a Yahoo email account through AT&T.

Two factor authentication is enabled with 3 choices for wireless cell phones to use to receive a verification code.

None of the three wireless cell phone numbers (they are family member phone numbers)  are my cell phone number.

I have added a fourth cell phone to my AT&T package.

I want to use this fourth cell phone number in retrieving a verification code.

How do I make this change (i.e., add the fourth cell phone number as an option)

The other three phones successfully receive the verification code, but I have to then contact those individuals and have them tell me the code.

How shall I proceed.

Rich

Accepted Solution

Official Solution

Community Support

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232.4K Messages

1 year ago

Hey @rnhwizard, you've come to the right place to update your recovery information. 

You will need to update your recovery information, so that you can receive the code to the desired number. Here are the steps to get that updated:

  1. Go to your myAT&T Profile. Sign in, if asked. 
  2. Scroll to My linked accounts and choose Edit for your Phone, Email, or Address.
  3. Follow the prompts to make your updates.
  4. Check your email inbox to verify your email address. Don't see an email? Make sure you check your spam or junk folder.

 Let me know if this helps out!

Johan, AT&T Community Specialist

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