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nappy177's profile

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Saturday, August 6th, 2022 7:10 AM

Two Factor Authentication

I have an sbcglobal account.  I am trying to set-up two factor authentication, but in my Account Security tab, the only option is to reset my password.  How do I go about adding two factor authentication?  

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Official Solution

Community Support


225K Messages

1 year ago

We can explain why you're not seeing the option to set up two-factor authentication for your email, nappy177.


Basically, two-factor authentication isn’t available for AT&T email. However, if you're using a 3rd party email client (Outlook, Thunderbird, etc.), make sure it uses OAuth technology so that your username and password are encrypted. If your mail client does not support OAuth, we highly recommend that you set up a Secure Mail Key to keep your password safe.


For more information on how to secure your email, check out our article on

AT&T Internet and Email Security.


If you have any other questions or concerns, just let us know. Thank you for visiting the AT&T Community Forums.


Aminah, AT&T Community Specialist

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