Our Community Forums will be closing on June 27, 2024. Please visit att.com/support for all your support needs.
Need to update email settings?
nappy177's profile

New Member


1 Message

Saturday, August 6th, 2022 7:10 AM

Two Factor Authentication

I have an sbcglobal account.  I am trying to set-up two factor authentication, but in my Account Security tab, the only option is to reset my password.  How do I go about adding two factor authentication?  

Accepted Solution

Official Solution

Community Support


232.9K Messages

2 years ago

We can explain why you're not seeing the option to set up two-factor authentication for your email, nappy177.


Basically, two-factor authentication isn’t available for AT&T email. However, if you're using a 3rd party email client (Outlook, Thunderbird, etc.), make sure it uses OAuth technology so that your username and password are encrypted. If your mail client does not support OAuth, we highly recommend that you set up a Secure Mail Key to keep your password safe.


For more information on how to secure your email, check out our article on

AT&T Internet and Email Security.


If you have any other questions or concerns, just let us know. Thank you for visiting the AT&T Community Forums.


Aminah, AT&T Community Specialist

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.