Find the perfect gift for the grad in your life with Graduation gifts that connects us from AT&T.
Need to update email settings?
JQPublic's profile

Contributor

 • 

5 Messages

Friday, June 2nd, 2023 10:01 PM

Two accounts, one personal, one business. I want separate logon & passwords, as the business account is shared.

Just got ATT fiber internet at my business location.  I've had ATT UVerse at my home for several years.  Setup the business account with a different email address, and (I thought) a different password.  ATT now only recognizes one password for both accounts regardless of userID.  I have tried logging on with either userID, but get an "incorrect password" message, and if I change the password for one, ATT/Yahoo changes it for the other also.  I don't want anyone else in my personal account, but I need to share the business account with someone else (bookkeeper), so that service and billing emails can be accessed by both.  How can I separate the two accounts so that when the bookkeeper logs in to the business account, he can use a separate password and not have access to my personal account?  This is maddening.

Community Support

 • 

232.2K Messages

1 year ago

Hi there @JQPublic,
We want to help. Let’s meet in a Direct Message on this. Please check your Direct Message Inbox (it’s the chat icon next to the bell icon in the upper right corner of the forums).

Brian
AT&T Business Social Media

Contributor

 • 

5 Messages

1 year ago

I responded last Saturday.  It's Monday.  You asked a question in Direct Message, I answered.  So far, you've ghosted.  Are you going to help, or point me to someone who can?  Inquiring minds want to know!

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.