
Contributor
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5 Messages
Two accounts, one personal, one business. I want separate logon & passwords, as the business account is shared.
Just got ATT fiber internet at my business location. I've had ATT UVerse at my home for several years. Setup the business account with a different email address, and (I thought) a different password. ATT now only recognizes one password for both accounts regardless of userID. I have tried logging on with either userID, but get an "incorrect password" message, and if I change the password for one, ATT/Yahoo changes it for the other also. I don't want anyone else in my personal account, but I need to share the business account with someone else (bookkeeper), so that service and billing emails can be accessed by both. How can I separate the two accounts so that when the bookkeeper logs in to the business account, he can use a separate password and not have access to my personal account? This is maddening.
ATTHelp
Community Support
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221.1K Messages
4 months ago
Hi there @JQPublic,
We want to help. Let’s meet in a Direct Message on this. Please check your Direct Message Inbox (it’s the chat icon next to the bell icon in the upper right corner of the forums).
Brian
AT&T Business Social Media
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JQPublic
Contributor
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5 Messages
4 months ago
I responded last Saturday. It's Monday. You asked a question in Direct Message, I answered. So far, you've ghosted. Are you going to help, or point me to someone who can? Inquiring minds want to know!
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