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Need to update email settings?
Granny21's profile

New Member

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7 Messages

Tue, Aug 2, 2022 11:04 PM

Signing back into sbcglobal.net email

It will be a week tomorrow that we have been unable to get in. It says we have tried too many times. When I try to reset the password it want to send a code to my email to use but i can't get into email so that won't work. What do I do?

ATTHelp

Community Support

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204.1K Messages

4 months ago

We'd be glad to help you sign in to your email, Granny21.

 

Since the temporary password option isn't working, try the option to answer your security questions.

 

Here are the steps:

  1. Go to att.com/myatt.
  2. Select Forgot password?
  3. Fill out the password info.
  4. Choose security questions and follow the prompts.
  5. Create your new password.

Let us know if this helped, or if you need further assistance.

 

Aminah, AT&T Community Specialist

New Member

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7 Messages

4 months ago

I don't get the option to choose security questions.

ATTHelp

Community Support

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204.1K Messages

4 months ago

Thank you for that information, @Granny21!

 

Since you are unable to complete the password reset on your end, let's move this conversation into a DM. Be on the lookout for a chat notification in the upper right-hand portion of the page.

 

In the meantime, view our article that covers how to update your security questions. This way you can update the questions once you are back in.

 

We look forward to speaking with you!

 

CalebP, AT&T Community Specialist 

New Member

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7 Messages

4 months ago

I am approaching 4 weeks not being able to sign into sbcglobal email. I haven't been able to set at my computer during business hours to wait for a chat but I do still need help. Thank you

New Member

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7 Messages

3 months ago

I'm online now. Can someone help me please? It's been over a month not being able to sign into sbcglobal.net email.

Thanks

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