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Need to update email settings?
needhelpbadly's profile

New Member


1 Message

Monday, September 5th, 2022 3:52 AM Password Reset Locked

I have an email account from the domain but it says I exceeded the login attempts and I need to reset my password. But when I try to reset my password it says error and displays a phone number to call. When I call the number, the customer service rep says they cannot help with accounts. I need help, it is my only email and I havent been able to login for days.


Community Support


215.4K Messages

9 months ago

We'd be happy to help you regain access to your email account, @needhelpbadly.


In order to assist you further, we will need you to join us in a Direct Message.


You can do this by checking your DM inbox in the top right corner of the screen.


We are looking forward to working with you to get this resolved.


Latoya, AT&T Community Specialist

New Member


3 Messages

7 months ago

How can I get a link to reset my pw? I spent 4 hrs on the phone on sunday with tech support (supposedly) & they goofed up my acct so now I don't even have security questions to answer to be able to reset my password. Help me please. I've had that email for 15+ years.

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