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JcHc3in1's profile

New Member


2 Messages

Wednesday, February 1st, 2023 7:51 PM login issues

One address works fine. Never have to change a thing there. My other I have to reset the password every time I sign in on every device and app, and can only be logged into one at a time. So (Edited per community guidelines) annoying.

Any solutions out there? Like real permanent ones? Chat help failed me twice. 

What happens if I change my USER ID to a plain one? Will I still get my email to the old address.


Community Support


221.2K Messages

8 months ago

Hey there @JcHc3in1. We're here to help with the login issues you keep experiencing with your email account. 




In order to take a closer look into what is happening with your email account, we'll need to meet you in a Direct Message. Please check your Direct Message inbox (it's the chat icon next to the bell icon in the upper right corner of the Forums).




We look forward to hearing from you. 




Robert, AT&T Community Specialist

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