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MP2008's profile

New Member

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1 Message

Fri, Sep 30, 2022 9:40 PM

Sbcglobal.net Email Login

I've had my sbcglobal.net email for almost 20 years. At the beginning of September 2022 I was no longer able to sign in with my password. (I hadn't changed it.) I've tried resetting it the way ATT recommends on its site and never get to a page where I can answer security questions or anything. I've called 18002882020 twice with no luck getting anywhere. I am not able to use my email on my phone or PC.

I really need access to this email and I have no idea where to go from here. I am not a current ATT customer and this email is a subaccount.  I do have access to the main account with no issues, but that account is my husband's.

ATTHelp

Community Support

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203.7K Messages

2 months ago

We understand that not being able to log in to your email can be frustrating, @MP2008.

 

This is a known issue, and we are working to resolve it as soon as possible. We encourage you to learn all about Care Code: 205.2, which includes workarounds and causes.

 

If you have any other questions, please let us know.

 

Thank you for contacting the AT&T Community Forums. We appreciate your patience.

 

Latoya, AT&T Community Specialist

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