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Need to update email settings?
amypud4845's profile

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Friday, November 25th, 2022 1:30 PM email has been hacked and cannot log in

I am not able to log in to my email account and I feel that it may have been hacked.  This email account is tied to everything and I need access ASAP.  I have been hacked across many sites and I need this account to change other passwords, etc.  The security question answers are also not working and I need another way to prove this is my account.  Is there a phone number I can call??  Please - I need help ASAP!!!  Thank you!


Community Support


207.7K Messages

2 months ago

Hi there, @amypud4845! We understand the importance of having access to your email and want to help check on any login options that may be available for you.


So that we can dig a little deeper into your login options, we'll need to speak privately. Check the Direct Message inbox in the top right corner of your screen. We'll be sending you a DM shortly.


In the meantime, we recommend reviewing our article on updating security questions and answers for your email. It’s a good idea to update your security questions and answers frequently just in case you forget your password.

We look forward to speaking with you!

Lacey, AT&T Community Specialist 

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