Need to update email settings?
djacobsDMG's profile

1 Message

Friday, February 23rd, 2024 3:11 PM email address

I used to have a email at but I can not longer access it is there a way to migrate it?

Community Support


231.2K Messages

2 months ago

Hey @djacobsDMG, we understand that you’re having issues with getting on your email account, we’re here to help.


The first step we recommend taking is to clear your cache and cookies. Doing this will clear any currently saved password information.

Try opening a private browsing or incognito window and logging in. If this works, try clearing your browser's cookies and cache to solve the problem.

We suggest that you reset your password:


  1. Go to
  2. Select Forgot password?
  3. Fill out the password info.
  4. Choose security questions or temporary password and follow the prompts. If you choose a temporary password, we’ll let you know where we sent it.
  5. Create your new password.

We also recommend you to check on how to get email server settings.


Let us know if this helps.

Thank you for reaching on Community Forums!
Bruce, AT&T Community Specialist.

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