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andress360's profile

New Member

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3 Messages

Wednesday, June 7th, 2023 11:35 PM

SBCGLOBAL.NET Email account at Currently.com

My email account is not working or it was deleted.    Who can I contact?    I have no access to my emails anymore.  Please help , Thank you 

Community Support

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225.7K Messages

6 months ago

We're here to help you get back into your email, @andress360!

 

Have you tried resetting the password for your email address? Doing this will re-sync your email in our system and can, at times, alleviate, sign-in issues.

 

Give it a try with these steps:

  1. Go to reset your password.
  2. Enter your user ID and the last name associated with your ID.
  3. Choose your verification method and follow the prompts.
  4. Enter and confirm your new password.

If you run into any errors while attempting this, please let us know what they say! That information will be vital in finding a resolution for you.

 

CalebP, AT&T Community Specialist 

New Member

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3 Messages

6 months ago

YES, I have tried resetting the password yes, but it doesnt work.  I cannot log inn.    I have also tried to send myself an email from another acocunt and the orginal email  bounces backs,  it  gets rejected.    The  Log in Browser displays the following:

Not Found on Accelerator
Description: Your request on the specified host was not found. Check the location and try again.

Community Support

 • 

225.7K Messages

6 months ago

Thank you for that information, @andress360!

 

Since you are unable to reset the password on your end, let's go ahead and move this conversation into a direct message. This way we can see what reset options are avilable on our end, if any. Be on the lookout for a chat notification i the upper right-hand portion of the page, next to the bell icon.

 

We look forward to speaking with you!

 

CalebP, AT&T Community Specialist 

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