
New Member
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2 Messages
sbcglobal mail account auto logs out instantly on all devices
For a few months now my sbcglobal.net account will auto log out the moment i click log in, i've tried waiting, logging in multiple times, clearing my cache and cookies, trying other browsers, trying on mobile, i get the same auto-log out every time.
Accepted Solution
Official Solution
ATTHelp
Community Support
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225.4K Messages
1 year ago
We'd be happy to help stop your email from constantly logging you out, @spazman8675309.
We recommend that you reset your email password, this will help re-sync your email and should allow you to log into your email normally.
You can follow these steps to help you reset your email password:
Please reach back out and let us know if this helps.
Latoya, AT&T Community Specialist
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spazman8675309
New Member
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2 Messages
1 year ago
I've reset my password multiple times over the past few months, including recently, it hasnt helped...
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ATTHelp
Community Support
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225.4K Messages
1 year ago
We can take a closer look at this for you, spazman8675309.
We'll send you a Direct Message to get started. Look for the chat icon in the upper right corner of the page.
Aminah, AT&T Community Specialist
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1821tm
New Member
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2 Messages
1 year ago
Same thing is happening to me, but when I try to login a pop up happens saying something about suspicious activity.
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ATTHelp
Community Support
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225.4K Messages
1 year ago
We can assist you with your email inquiry, 1821tm.
Please provide more information about your experience:
The more information we have, the better. We'll be awaiting your response.
Aminah, AT&T Community Specialist
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1821tm
New Member
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2 Messages
1 year ago
Both att and yahoo email app
Signing on from my phone
Pop up says suspicious activity
Tried to reset password, get "We don't have account details needed to complete your request"
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ATTHelp
Community Support
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225.4K Messages
1 year ago
Thanks for answering our questions, @1821tm!
Since you're unable to reset your password, we'll need to speak privately to manually reset it for you. Please check your direct message inbox in the top right corner of the screen. We'll be messaging you there shortly.
Raiden, AT&T Community Specialist
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