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raven277
20th Community Anniversary
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The 5th element!

Tutor

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18 Messages

Fri, Jun 17, 2022 9:51 PM

Sbcglobal email keeps making me change password on windows pc

My yahoo email keeps looping and I have to change my password sometimes every day.  Why is this happening???I know I type my email but it keeps saying too many attempts

Official Solution

ATTHelp

Community Support

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204K Messages

5 months ago

Let's get you back into your email, @bvankast!

 

Care Code 205.2 can usually be resolved by re-syncing your account. The easiest way to do this is with a password reset.

  1. Go to att.com/myatt.
  2. Select Forgot password?
  3. Fill out the password info.
  4. Choose security questions or temporary password and follow the prompts. If you choose a temporary password, we’ll let you know where we sent it.
  5. Create your new password.

If this doesn't help, we're going to need to manually sync your account. Please let us know how it goes! 

 

Raiden, AT&T Community Specialist 

New Member

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1 Message

6 months ago

Yeah, ours keeps doing that too. It makes us change our password every 1-2 weeks.

ATTHelp

Community Support

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204K Messages

6 months ago

We understand that you're frequently being prompted to reset your email password, 5150gsd. Let us help.

 

A common solution to this is to clear your web browser's cache and cookies. This is a good way to refresh your browser. Sometimes having password information stored for a long time clogs up the browser and causes frequent password requests.

 

Give that a try and let us know if you see a difference.

 

Aminah, AT&T Community Specialist

raven277

Tutor

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18 Messages

5 months ago

This just happened again 7 days after changed.  What is the problem this email is my main email and never had this problem and they wont even let me forward emails to other account without paying.  I cleared history and cache.  This needs to be fixed

New Member

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3 Messages

5 months ago

We have been having the same issue for a long time at least 3 months.  I just talked to a person at ATT and they said there is an issue and engineers are working on it.  Wonder how long they have been working on it because it's been happening so long.

raven277

Tutor

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18 Messages

5 months ago

its ridiculous that this is happening.   they should allow for free email forwarded because its not reliable

raven277

Tutor

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18 Messages

5 months ago

I am tired of resetting password.  I have to go through the forgot password frequently which is the problem!  why does it keep making me change my password?  I have too many devices and its a nuisance changing this on all of them every time!

New Member

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3 Messages

5 months ago

I have tried the solution state above many times and it works.  However, I have to frequently reset the password. The same error message code 205.2 keeps coming back.

raven277

Tutor

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18 Messages

5 months ago

It made me change it again after my system did a restart.  5 days after changed it before!

ATTHelp

Community Support

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204K Messages

5 months ago

We're here to help address your email login concerns, @bvankast.

 

We've recently found that the main reason so many of our email users are having this issue is due to bad actors trying to breach our customer's email accounts. We don't have a time frame for when this will be resolved, but rest assured we're looking into this and blocking the IP addresses of the bad actors who are making these login attempts.

 

In the meantime, we ask that you continue to reset your password whenever prompted as a workaround to get back into your email until this matter has been fully resolved. We appreciate your patience with us in the meantime.

 

Jarod, AT&T Community Specialist

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