Same problem that hasn't been resolved.
I've tried numerous times thru chat or calls to ATT and so far NO help. I'm locked out of a sbcgobal.net email account I've had for YEARS. The password has been changed and my security questions have also been changed so I cannot reset the password.
2 months ago
We're here to look into your email concern further, DocAlford!
Since you are unable to reset the password on your end, let's move this conversation into a direct message. This way we can see what reset options are available on our end. Be on the lookout for a chat notification in the upper right-hand portion of the page, next to the bell icon.
We look forward to speaking with you!
CalebP, AT&T Community Specialist