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Need to update email settings?
AllanHanami's profile

New Member

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2 Messages

Sunday, July 24th, 2022 7:37 AM

Resetting my email password

I need to reset my email password but I don't remember the dang answers to the security questions. Ya can't just send a temp password to the associated email? 

Accepted Solution

Official Solution

Community Support

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232.4K Messages

2 years ago

We're here to help restore access to your email, @AllanHanami.

 

If you've forgotten the answers to your security questions, you can still reset your password using your alternate contact method. Just follow these simple steps:

  1. Go to att.com/myatt.
  2. Select Forgot password?
  3. Fill out the password info.
  4. Choose temporary password and follow the prompts. We’ll let you know where we sent it.
  5. Create your new password.

Let us know how these steps work for you!

 

Jarod, AT&T Community Specialist

New Member

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2 Messages

2 years ago

Hello Jarod, after I fill out my password info and click continue, I do not get a choice for Temporary Password. It takes me straight to the security question. Can you help me with this? And how to get a Temp Password?  -Thanks Jarod

Community Support

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232.4K Messages

2 years ago

Thank you for the update, @AllanHanami.

 

We will need to bring you into a DM to further assist with your email. In the meantime, please let us know if you have any active services with us.

 

Please check your Direct Message Inbox (it’s the chat icon next to the bell icon in the upper right corner of the Forums).

 

Elmi, AT&T Community Specialist.

New Member

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2 Messages

2 years ago

Have been having problems with accessing my account always says mmm records match your account 

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