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haskellhl's profile

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Tue, May 17, 2022 6:44 PM

Reset uncle's password


My uncle passed away at the end of January. I've been signing on to this email for months now. I tried to log in and it tells me I've tried the password too many times. I don't know the answers to his secret questions.

I do have a letter of authority for his estate and death certificate. 

I need to get into this email account


Community Support


192.1K Messages

1 m ago

We're happy to help point you in the right direction for your email, @haskellhl.


We recommend contacting our support team at 1-800-288-2020 for further assistance with access to this email account. Feel free to reach back out to us with any other questions or concerns. 


Thank you for contacting the AT&T Community Forums Team. 


Elmi, AT&T Community Specialist. 

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