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Need to update email settings?
TRCIkard's profile

New Member

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4 Messages

Mon, Sep 26, 2022 7:29 PM

Reset password for yahoo email account

I am unable to even sign-in to email account (ONLY on my desktop).  I continually get the message that sign-in attempts have unsuccessfully been made.  This account is so old that I cannot remember my security questions, much less the answers.  I am about to lose my mind!

ATTHelp

Community Support

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203.5K Messages

2 months ago

Hi there, @TRCIkard! We understand the importance of being able to access your email, and want to help check on any login options that may be available to you.

 

So that we can dig a little deeper into your password reset options, we'll need to speak privately. Check the Direct Message inbox in the top right corner of your screen. We'll be sending you a DM shortly.

 

In the meantime, check out our article on updating your security questions and answers. It's a good idea to update them frequently in the event that you become locked out again in the future.

 

We look forward to speaking with you!

 

Lacey, AT&T Community Specialist 

New Member

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4 Messages

2 months ago

AND...the AT&T Community Specialist, Lacey, could NOT help me with this issue!!  Surprise!  Now I have to deal with AT&T to get our DirecTV straightened out...that should be another nightmare.

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