Pre-order the new Google Pixel 7, Google Pixel 7 Pro and new Google Pixel Watch - Online Now!
Need to update email settings?
mcbertram's profile

New Member

 • 

4 Messages

Tue, Mar 1, 2022 9:20 PM

Recent massive failure in Sp*m filtering

About three weeks ago, I started getting flooded with Sp*m. I have spoken with other ATT based e-mail users who have experienced the same. It looks like Current/Yahoo stopped filtering Sp*m. There does not seem to be a way to contact either of those companies to get the issue resolved. Can someone at ATT help us out. It is nearly a third of my e-mail at this point. Setting filters does not help because senders never use the same domain twice.

OttoPylot

ACE - Expert

 • 

18.9K Messages

2分前

I did the same thing out of curiosity (don't use Yahoo/AT&T mail) and it seems that one may have to go to their spam folder a couple of times a day to check for anything that shouldn't be there.

New Member

 • 

7 Messages

2分前

I spoke too soon. Is not working. In looking at the emails, it appears that the word “unsubscribe” is not part of an image, so I was hopeful when it seemed to work last night. Now spam from norton and mcafee are back in my inbox.

What a screwed up situation!

I guess there is nothing we can do about it ourselves via the filters. I’m on the edge of changing to Gmail.

What a hassle!

OttoPylot

ACE - Expert

 • 

18.9K Messages

2分前

@Pcw3  At this point in time, the only real viable option for those AT&T customers who are being affected by this is to change to a better email provider. Keep in mind that a lot of norton/macafee/geek squad scams/spams/phish's have spoofed gmail addresses.

dellray

New Member

 • 

106 Messages

2分前

I am using Thunderbird and it will find the spammer's link that the image contains and then can be deleted automatically. For example, one of my spammers has a link jetspaces.net; all I do is tell the filter to delete email if the body contains jetspaces.

[EDITED per Community Guidelines]

(edited)

New Member

 • 

3 Messages

2分前

It’s clear some of you are having the issue right now. But I am ok right now.  In 2 weeks I’ll probably have the issue again and those affected now will be ok. That tells me there’s a load balanced server cluster that has at least one bad server failing to filter “ANY” spam, and for sone reason we get stuck to the bad server(s) until they are reset/rebooted.  It’s a technical issue but we can’t get past the inept 1st level of support.  Agree with the those that suggest switching providers, but 20+ years with the same email makes that difficult.  And who is to say GMail won’t (Edited per community guidelines) in 10 years?  Who would have bet against AOL in 2000?  

(edited)

OttoPylot

ACE - Expert

 • 

18.9K Messages

2分前

Depends on who you use for your email. Sure, any ISP can develop issues at one time or another but this Yahoo/AT&T is a huge cluster****. I've been using the same email for over 15 years and they just seem to get better and better and catching 98% of spam from ever reaching my Inbox. 

Virtually all of the spam that gets caught in my Graymail folder has a spoofed (probably) gmail address.

tonydi

ACE - Guru

 • 

7.5K Messages

2分前

Agree with the those that suggest switching providers, but 20+ years with the same email makes that difficult.  And who is to say GMail won’t (Edited per community guidelines) in 10 years?  Who would have bet against AOL in 2000?  

That's why the best solution is to do it one time....and switch to your own domain name and use a reliable email host.  If the host's reliability goes to Defcon Yahoo, you pull up stakes and find a different host.  Easy peasy, no pain.

New Member

 • 

7 Messages

2分前

And now I am getting duplicate spam for most - separated a few minutes apart!

New Member

 • 

7 Messages

2分前

Anyone a good lawyer? Seems like we could file a (Edited per community guidelines) (Edited per community guidelines). Lots of pain and suffering!

(edited)

OttoPylot

ACE - Expert

 • 

18.9K Messages

2分前

Suing AT&T/Yahoo won't do any good. All of the ISP's experience this and it's just the nature of the beast (internet criminals). All you can do is find an email provider that is very good at filtering out the spam from ever reaching your InBox and switch your important email contacts to them, and use multiple gmail accounts for the non-mission critical email addresses.

New Member

 • 

7 Messages

2分前

There’s more going on here with AT&T/Yahoo failing and neglecting to fix the issue. As other people have mentioned, it started suddenly and obvious spam gets through to the inbox. I used to not have to create so many filters. And now the filters don’t work. The system used to just catch spam and place it in the spam/junk folder. If gmail can catch it, att should too. Something odd or purposeful is going on and they need to fix it asap! Like I asked earlier, anyone a  “good” lawyer?

(edited)

OttoPylot

ACE - Expert

 • 

18.9K Messages

2分前

.... and like I mentioned earlier, suing isn't going to get you anywhere. I agree, something is definitely amiss with Yahoo/AT&T email but it's not affecting everyone which makes it even more difficult to nail down. Obviously the email engineers either need to get their "stuff" together and figure out what is going on or be replaced with more competent engineers. I really feel bad for the AT&T customers who are affected.

tonydi

ACE - Guru

 • 

7.5K Messages

2分前

@@Pcw3   If you look at the contract you accepted when you signed up for the service you'll see you agreed to binding arbitration.  So nobody is suing anyone.  Besides, you'd need to have damages to collect anything and I'm not sure how excess spam results in any sort of monetary loss.  And yes, I stayed in a Holiday Inn Express last night.  😁

New Member

 • 

7 Messages

2分前

 If ATT/Yahoo (it appears that Apollo Global Management owns Yahoo) had willful intent to upsell something, then I think there’s grounds for a (Edited per community guidelines)… to get the issue fixed and get them fined for millions. I know it would take years and I will be gone if nothing happens soon. It would put pressure on them though. I don’t think the arbitration clause would hold up. Just need to find a law firm to take it on.

(edited)

OttoPylot

ACE - Expert

 • 

18.9K Messages

2分前

You're beating a dead horse. Yes, the arbitration clause would hold up, especially because you agreed to it. Time for  you to move on. Either stay with AT&T and hope that AT&T/Yahoo gets there "stuff" together soon, switch to a more reliable email provider, or switch your accounts altogether to another provider.

Need help?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.