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mcbertram's profile

New Member

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4 Messages

Tuesday, March 1st, 2022 9:20 PM

Recent massive failure in Sp*m filtering

About three weeks ago, I started getting flooded with Sp*m. I have spoken with other ATT based e-mail users who have experienced the same. It looks like Current/Yahoo stopped filtering Sp*m. There does not seem to be a way to contact either of those companies to get the issue resolved. Can someone at ATT help us out. It is nearly a third of my e-mail at this point. Setting filters does not help because senders never use the same domain twice.

tonydi

ACE - Guru

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9.7K Messages

11 months ago

@csgreeley   No, you give Gmail or Outlook.com your login info and they take care of copying your existing Yahoo/ATT email to your new gmail or outlook account.  You don't have to be involved at all once you give them the info, it's all automatic. 

It's not forwarding (which Yahoo no longer allows). Depending on how much you have to copy over it might even take a day but it will continue to check after it's done and pull any new ones in until you tell it to stop. There may be a limit to how long it'll continue to do so but I've never had it stop without the user telling it to.

You still need to do the whole notification of all of the important people you want to exchange email with yourself.  Even though that might be a massive job, it's got to be better than dealing with the massive amount of issues we've seen with Yahoo email in the last few months.

New Member

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4 Messages

11 months ago

I signed up for this forum this morning just for the very same reason.  There was definitely a switch flipped a week or two ago and it is driving me crazy.  The AT&T "help" response to report domain names is crazy stupid, especially since we all experienced it at the same time.  And from the looks of the emails I'm getting, it's not like the spammers have created some smart workaround for spam filters.  They are blatantly obvious.  AT&T & Yahoo should be ashamed that they don't admit that something changed on their end and that they aren't doing anything about it.

OK - rant over.  Since I started this post, I've received three more spam emails in my inbox.

ATTHelp

Community Support

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207.9K Messages

11 months ago

We are here to help get your email back up to par, brewersfan73.

 

We are sorry for the inconvenience this has caused you.

 

Here is more information on how to report and filter spam emails.

 

There should be a box on the email to mark it as spam, but you can also report any spam emails to our abuse team.

 

You can also manage your filters to make sure spam emails do not show in your inbox. You can do this by:

  • Select the gear Gear icon and then More Settings.
  • Choose Filters.
  • Select Add to create a filter.
  • Enter the conditions for your filter and then select Save.

Let us know if this helps.

 

Marc, AT&T Community Specialist

New Member

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4 Messages

11 months ago

I'm sorry, but you (ATTHelp) have to know that this isn't going to be helpful, right?  Take a look at my screenshot below.  Please tell me how would you report this and set filters.  If you were receiving this many (all from different domains), would you follow that same advice?  What I think this community would like is if you dug into the actual issue (the spam filters being changed at Yahoo and/or AT&T) and changing them back to what they used to do, rather than giving us canned advice that isn't solving the problem.  We would all very much appreciate it.

 

I apologize if I'm coming off as harsh to you (I know you didn't create the issue), but I'm getting grumpy thinking about the time and effort I need to go through to update all of my contacts and logins that use this email address.  Because that's what I'm going to have to do if this isn't resolved quickly.

Tutor

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9 Messages

11 months ago

100% agree with @brewersfan73 ! Fix the problem! It is impossible to manually filter spam.

New Member

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1 Message

11 months ago

I am having the same problem - started about 3 weeks ago.  Massive amount of spam is not getting filtered and going to the Inbox.  Looks just like the screenshot posted by brewersfan73.  ATT please do not answer with the same basic response.  Something has changed in the filtering and this needs to be brought to the attention of the technical support team.

New Member

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4 Messages

11 months ago

So I can't take credit for this, but I'm going to share it here.  In another forum (maybe here, maybe reddit - not sure), someone suggested creating a filter that sends stuff to your Junk folder if your email address isn't in the To:/Cc: section of the email.  Obviously, if you get bcc on regular email, this won't be very effective since it will send these to junk as well, but I'm willing to risk that for now.  So I'm going to use this as a stopgap until AT&T fixes their system.  It seems to be working so far.  Although the people on the other forum didn't have the same luck.

New Member

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3 Messages

11 months ago

This began for me on February 4. The emails I am seeing are like those @brewersfan73 shared. The good news is that they are hitting the spam folder today.  The bad news is that they are reaching me at all as they are clearly malicious phishing email.


Also it’s interesting to note that today’s change occurred on March 4, and the issue began on February 4….monthly patching perhaps.  

New Member

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3 Messages

11 months ago

Fyi. They have disappeared completely, for now, for me.  None appearing in the spam folder, either, other than regular spam..  The attacks ended or more likely, the filtering has been restored.  

Tutor

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9 Messages

11 months ago

5 of 6 spam messages landed in my spam mailbox in the past 5 hours, so I'm pleased with that progress! I also set a filter like @brewersfan73 suggested, but it doesn't appear to have caught anything yet.

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