Recent massive failure in Sp*m filtering

@NickG68  While your frustration is felt by all who are experiencing the spam problem, this is just a customer-populated forum, not any sort of AT&T Support so while official ATTHelp will respond, all they can do is post from the appropriate script but there is nothing they can really do.

Filing a complaint with the BBB and/or FCC will get you a direct response from Corporate, but the fix is probably not going to be coming for a long time because AT&T/Yahoo need to sit down, isolate the problem areas, and then allocate enough resources to slow it down. Spam will never go away but it can be slowed down and stopped considerably. Other email services can, and do just that remarkably well.

@NickG68  The spam thing is definitely a problem on the Yahoo server side.  For reasons unknown, their server-side spam filters have gone on vacation....for the third or fourth time this year. 

All of a sudden the spam will be gone, back to normal levels and most all of the ones that come through actually go into the Spam folder.

Then someone at Yahoo trips over a cable and we're back to spam floods into the Inbox.

"Lookout".....🤣🤣🤣  I'm stealing that.

@OttoPylot ... What is very frustrating is that much of the SPAM in the SPAM folder is that which is already filtered by AT&T/Yahoo. It's only the newer stuff which is concerning and very irritating. No matter how many times I move an email to the SPAM folder, more keep coming from the same domain. Or, maybe they are coming from slightly different domains?

As you mention, SPAM will never go away. However, other email services appear to be much better at catching it all.

I am also wondering if switching from the sbcglobal.net domain to the att.net domain even makes a difference. I doubt it since AT&T is likely filtering out the sbcglobal.net domain to internally use the att.net domain. I also wonder if this is occurring under the Yahoo servers control with AT&T only filtering/routing the email traffic out to Yahoo and back (the Yahoo server looking to the world as if it's actually an AT&T server... and by "server" I mean a bank of them spread all over the country/world, as in "cloud" or whatever.)

I suppose I'll have to either deal with it as others do or cutover to another service like gmail and deal with their issues. Trade-offs...

Thx!!!

@tonydi ... you can use that reference to Outlook as Lookout anytime... anyone can. :-)

As for Yahoo having the issue... I'm not surprised but AT&T is the big Kahuna here so they should be controlling or directing the efforts at Yahoo. Whatever happened to the days when I used my SunOS/Solaris account at work... it was such a simpler world then. Oh well... we advanced and it's been great but this SPAM thing is quite crazy. Other services seem to be fine... makes me wonder why AT&T ever used Yahoo... likely due to it being cheap. Oh well... it is likely better than the old roadruner.com stuff... that was ugly.

Thx.

I have no idea why AT&T still puts up with all the Yahoo crap but it's always seemed like they could not care less about the email service.  ATTHelp will often tell customers to check with Yahoo "support", and Yahoo, upon discovering they have an AT&T email account, will point them right back.

If there was a way for AT&T to bail out of providing any email service without a huge uprising, I think they'd do it in a heartbeat.  Of course they'd actually be doing everyone a favor.

tonydi ... people are paying AT&T for their email service provided by Yahoo. Regardless of how much AT&T does or does not want to provide any email service, they need to fix the problems that people are experiencing. It's a paid service. Fix it or pay people back their hard-earned money.

I understand that and don't disagree at all that it's their job to fix it.

But AT&T's attitude over the years, as evidenced by the comments of many of their "support" people, has been that they think they're doing us a favor by providing the email service.  To them it's a freebee they've tossed in out of the goodness of their heart.

...except that it's not a freebee for paying customers.

Again, I understand that.  I'm saying that seems how AT&T thinks of it.

So since you're paying for the email service, how much of your bill does it amount to? 

Like if AT&T said tomorrow that they're going to drop all email accounts and they're going to reduce your monthly bill (yeah, like this isn't a fantasy) how much would you expect your bill to be lowered?

Well, email is just as important as internet access, so 50% of what they charge for internet access.