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mcbertram's profile

New Member

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4 Messages

Tue, Mar 1, 2022 9:20 PM

Recent massive failure in Sp*m filtering

About three weeks ago, I started getting flooded with Sp*m. I have spoken with other ATT based e-mail users who have experienced the same. It looks like Current/Yahoo stopped filtering Sp*m. There does not seem to be a way to contact either of those companies to get the issue resolved. Can someone at ATT help us out. It is nearly a third of my e-mail at this point. Setting filters does not help because senders never use the same domain twice.

New Member

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7 Messages

4 months ago

There’s more going on here with AT&T/Yahoo failing and neglecting to fix the issue. As other people have mentioned, it started suddenly and obvious spam gets through to the inbox. I used to not have to create so many filters. And now the filters don’t work. The system used to just catch spam and place it in the spam/junk folder. If gmail can catch it, att should too. Something odd or purposeful is going on and they need to fix it asap! Like I asked earlier, anyone a  “good” lawyer?

(edited)

OttoPylot

ACE - Expert

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19.2K Messages

4 months ago

.... and like I mentioned earlier, suing isn't going to get you anywhere. I agree, something is definitely amiss with Yahoo/AT&T email but it's not affecting everyone which makes it even more difficult to nail down. Obviously the email engineers either need to get their "stuff" together and figure out what is going on or be replaced with more competent engineers. I really feel bad for the AT&T customers who are affected.

tonydi

ACE - Guru

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8.4K Messages

4 months ago

@@Pcw3   If you look at the contract you accepted when you signed up for the service you'll see you agreed to binding arbitration.  So nobody is suing anyone.  Besides, you'd need to have damages to collect anything and I'm not sure how excess spam results in any sort of monetary loss.  And yes, I stayed in a Holiday Inn Express last night.  😁

New Member

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7 Messages

4 months ago

 If ATT/Yahoo (it appears that Apollo Global Management owns Yahoo) had willful intent to upsell something, then I think there’s grounds for a (Edited per community guidelines)… to get the issue fixed and get them fined for millions. I know it would take years and I will be gone if nothing happens soon. It would put pressure on them though. I don’t think the arbitration clause would hold up. Just need to find a law firm to take it on.

(edited)

OttoPylot

ACE - Expert

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19.2K Messages

4 months ago

You're beating a dead horse. Yes, the arbitration clause would hold up, especially because you agreed to it. Time for  you to move on. Either stay with AT&T and hope that AT&T/Yahoo gets there "stuff" together soon, switch to a more reliable email provider, or switch your accounts altogether to another provider.

New Member

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8 Messages

4 months ago

AT&T keeps saying forward the emails to "abuse".   It takes 15 minutes just to delete all the spam from ONE DAY.   Not I have to spend an hour forwarding the emails to AT&T.   Maybe we all should do just that.  Billions of emails being sent to them might crash the system and then maybe they would take notice.  

dellray

New Member

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107 Messages

4 months ago

@Frustrated1000 The response I got from "abuse" was that they did not deal with the problem unless it was one of their customers.

tonydi

ACE - Guru

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8.4K Messages

4 months ago

@Frustrated1000   I'll refer you back to my definitive post on the effectiveness of forwarding spam to that dept that I made early on in this thread.

dellray

New Member

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107 Messages

4 months ago

I have been having some success at about 80% of spam being detected by yahoo in the last couple of days, but filters are still useless because of the way the spammer use UTF-8, but Thunderbird's filter is doing an excellent job.

(edited)

Tutor

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10 Messages

4 months ago

What’s “Thunderbird’s filter”?

I just spoke to the Presidents office at AT&T. An individual by the name of Josh [EDITED]. In my opinion, totally unhelpful and apparently could care less. Says there’s nothing they can do about it. Typical for AT&T. If you want to call him and complain, his number is [EDITED]and his email is [email scrubbed]. Let’s fill HIS inbox with SPAM!

[EDITED per Community Guidelines]

(edited)

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