Need to update email settings?
mcbertram's profile

New Member

 • 

4 Messages

Tuesday, March 1st, 2022 9:20 PM

Recent massive failure in Sp*m filtering

About three weeks ago, I started getting flooded with Sp*m. I have spoken with other ATT based e-mail users who have experienced the same. It looks like Current/Yahoo stopped filtering Sp*m. There does not seem to be a way to contact either of those companies to get the issue resolved. Can someone at ATT help us out. It is nearly a third of my e-mail at this point. Setting filters does not help because senders never use the same domain twice.

tonydi

ACE - Guru

 • 

9.9K Messages

8 months ago

Wow, that seems like it's going to be more trouble than it's worth.  I just did a search in my emails and I have many hundreds of legit emails with that word in the body.

OttoPylot

ACE - Expert

 • 

20.2K Messages

8 months ago

I did the same thing out of curiosity (don't use Yahoo/AT&T mail) and it seems that one may have to go to their spam folder a couple of times a day to check for anything that shouldn't be there.

New Member

 • 

7 Messages

8 months ago

I spoke too soon. Is not working. In looking at the emails, it appears that the word “unsubscribe” is not part of an image, so I was hopeful when it seemed to work last night. Now spam from norton and mcafee are back in my inbox.

What a screwed up situation!

I guess there is nothing we can do about it ourselves via the filters. I’m on the edge of changing to Gmail.

What a hassle!

OttoPylot

ACE - Expert

 • 

20.2K Messages

8 months ago

@Pcw3  At this point in time, the only real viable option for those AT&T customers who are being affected by this is to change to a better email provider. Keep in mind that a lot of norton/macafee/geek squad scams/spams/phish's have spoofed gmail addresses.

dellray

New Member

 • 

107 Messages

8 months ago

I am using Thunderbird and it will find the spammer's link that the image contains and then can be deleted automatically. For example, one of my spammers has a link jetspaces.net; all I do is tell the filter to delete email if the body contains jetspaces.

[EDITED per Community Guidelines]

(edited)

New Member

 • 

3 Messages

8 months ago

It’s clear some of you are having the issue right now. But I am ok right now.  In 2 weeks I’ll probably have the issue again and those affected now will be ok. That tells me there’s a load balanced server cluster that has at least one bad server failing to filter “ANY” spam, and for sone reason we get stuck to the bad server(s) until they are reset/rebooted.  It’s a technical issue but we can’t get past the inept 1st level of support.  Agree with the those that suggest switching providers, but 20+ years with the same email makes that difficult.  And who is to say GMail won’t (Edited per community guidelines) in 10 years?  Who would have bet against AOL in 2000?  

(edited)

OttoPylot

ACE - Expert

 • 

20.2K Messages

8 months ago

Depends on who you use for your email. Sure, any ISP can develop issues at one time or another but this Yahoo/AT&T is a huge cluster****. I've been using the same email for over 15 years and they just seem to get better and better and catching 98% of spam from ever reaching my Inbox. 

Virtually all of the spam that gets caught in my Graymail folder has a spoofed (probably) gmail address.

tonydi

ACE - Guru

 • 

9.9K Messages

8 months ago

Agree with the those that suggest switching providers, but 20+ years with the same email makes that difficult.  And who is to say GMail won’t (Edited per community guidelines) in 10 years?  Who would have bet against AOL in 2000?  

That's why the best solution is to do it one time....and switch to your own domain name and use a reliable email host.  If the host's reliability goes to Defcon Yahoo, you pull up stakes and find a different host.  Easy peasy, no pain.

New Member

 • 

7 Messages

8 months ago

And now I am getting duplicate spam for most - separated a few minutes apart!

New Member

 • 

7 Messages

8 months ago

Anyone a good lawyer? Seems like we could file a (Edited per community guidelines) (Edited per community guidelines). Lots of pain and suffering!

(edited)

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.