Need to update email settings?
G

New Member

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2 Messages

Thursday, November 5th, 2020 2:16 AM

reason: 554 Message not allowed

I have an sbcglobal.net account, lately I am unable to send meeting requests using Microsoft outlook Email.  I get this message.  Can anyone help?

The original message was received at Mon, 2 Nov 2020 19:54:24 -0500 from sonic307-11.consmr.mail.gq1.yahoo.com [98.137.64.35]

 

   ----- The following addresses had permanent fatal errors ----- <[email scrubbed]>

    (reason: 554 Message not allowed - [PH01] Email not accepted for policy reasons.  Please visit https://postmaster.verizonmedia.com/error-codes)

 

   ----- Transcript of session follows ----- .. while talking to mx-sbc.mail.am0.yahoodns.net.:

>>> DATA

<<< 554 Message not allowed - [PH01] Email not accepted for policy reasons.  Please visit https://postmaster.verizonmedia.com/error-codes

554 5.0.0 Service unavailable

New Member

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2 Messages

2 years ago

This appears to be very similar to DreamBee message of "Can no longer send email to myself via SBCglobal.net".  The solution was: "The problem was fixed by AT&T Engineering on 11/13. "  This was in 2019.  How do I get in touch with AT&T Engineering?

ATTHelp

Community Support

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207.2K Messages

2 years ago

Hey, @geezer5070. We'd be glad to help you get rid of these error messages.

 

You said this happens when sending emails from Outlook, but does it happen if you do it using webmail, such as Currently.com?

 

  • If so, your emails may be getting blocked, and you'll want to talk to our Email Block List Group at abuse_rbl@abuse-att.net.

  • To avoid getting marked as spam, please only send a single email to them with all information about the errors. It may take some time for them to get back to you.

 

If you have anymore questions or concerns, feel free to let us know. Thanks for choosing AT&T.

 

Ramses, AT&T Community Specialist

New Member

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3 Messages

2 months ago

I am getting the below message today on email that I am sending.. In this case I sent it to myself   What is the resolution?

The following addresses had permanent fatal errors -----
<[email scrubbed]>
    (reason: 554 Message not allowed - [299]

(edited)

tonydi

ACE - Guru

 • 

9.5K Messages

2 months ago

I'm moving this thread to the Email forum.

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