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Need to update email settings?
Brockjr's profile

New Member

 • 

6 Messages

Sat, Jul 30, 2022 5:51 PM

prodigy.net account access

I gave out my prodigy.net password to a site that I shouldn't have by mistake.  Called ATT and can't get access to change the password or redirect the account.  Had the prodigy.net email account for many years.  Can anyone give me advice on how to proceed.

Accepted Solution

Official Solution

ATTHelp

Community Support

 • 

203.5K Messages

4 months ago

We'd be happy to help you reset your email password, Brockjr.

 

You should be able to reset your password by following these steps:

  1. Go to att.com/myatt.
  2. Select Forgot password?
  3. Fill out the password info.
  4. Choose security questions or temporary password and follow the prompts. If you choose a temporary password, we’ll let you know where we sent it.
  5. Create your new password.

If you're unable to reset your password this way, please give us more details about what happened when you called. Were you unable to provide the necessary information to verify your email account? The more details we have, the better.

 

We'll be awaiting your response.

 

Aminah, AT&T Community Specialist

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