Need to update email settings?
Little Lyn's profile

Tutor

 • 

2 Messages

Thursday, February 16th, 2023 5:50 AM

Possible AT &T email scam

I got an email saying I requested my email be disconnected TODAY! I DIDN'T. PLEASE VERIFY.

Lynette (Edited per community guidelines)

[email scrubbed]

(Edited per community guidelines) landline

(Edited per community guidelines) cell

Tutor

 • 

2 Messages

1 year ago

I sent the above message to AT&T after getting a suspicious email about MY false request to turn off my email. I didn't ask for my email to be shut off! PLEASE advise .

Thanks!

Former Moderator

 • 

260 Messages

1 year ago

Hello @Little Lyn,

Please be mindful about sharing your personal details like, Phone number, email id, IMEI number, account number, last name, Credit/Debit card number, order number, Driver licence details, address. This is a public forum and your privacy is very important to us. As per AT&T Community Forum's guidelines http://sm.att.com/b9b8aa02 your personal details will be scrubbed. Have a great day!

Regards,
AT&T Moderator

Community Support

 • 

229.4K Messages

1 year ago

Hey @Little Lyn. We understand how important it is to keep your email secure, and we'd be happy to help you. 

 

We'd suggest checking out our information on how to report fraud for the email that you received. Furthermore, we'll need for you to forward the email that you received to abuse@att.net. We'll then be able to review the email you received. If you didn't request to have your email to be disconnected, then it's most likely spam email. 

 

Please reach back out if you have any further questions. Thanks for contacting the AT&T Community Forums. 

 

Robert, AT&T Community Specialist

New Member

 • 

5 Messages

1 year ago

Can you confirm if someone stole your identity if purchases are made with your personal information? What billing method is being used for the purchases? Is it possible that someone with a similar name and email address is receiving the account instead? What steps can you take to investigate and protect your personal information?

(edited)

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.