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bjreaves's profile

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2 Messages

Tuesday, March 21st, 2023 10:08 PM

phone number required to sign into att.net account

I was logged out of my att.net email account (not by me!) and now it's asking for a 10 digit phone number in order to 'avoid being locked out'! This has in essence prevented me from accessing my account since I now live in the UK and I don't have a 10 digit mobile number. I've tried everything but whatever I do it returns me to this page and I can't get past it to access my account.

New Member

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18 Messages

1 year ago

Same here!

New Member

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2 Messages

1 year ago

Finally found the answer - if you just put in any number, i.e. 111-111-1111 it will let you into the next page. At the bottom of that page is something like 'manage my account'. In there you can just put in an alternative email and it gets you back to your emails. Hope this helps

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