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Need to update email settings?
rdilaure's profile

Tutor

 • 

2 Messages

Mon, Jun 27, 2022 2:51 PM

Only get email updates after logging out and back in

When I look at my email (@sbcglobal.net) I see that the latest email is "Yesterday" or "Last Week" and I can't get it to update.

If I hit the refresh on the browser, it logs me out and when I log back in I get current emails.

This happens on both AT&T accounts I use.  If I use the "Manage or Add Accounts" feature to toggle between emails, I get logged out and have to log back in.

It makes no difference if I have selected "Keep me logged in".

ATTHelp

Community Support

 • 

195.8K Messages

2 m前

We're here to help with getting your email working properly, @rdilaure.

 

If you're having trouble getting your email to update, we recommend troubleshooting your email with a few simple steps to see if that resolves your issue:

  • Sign in to your webmail using Currently, since that's our supported webmail service.
  • Clear your cache and cookies (a very common and helpful fix).
  • Try using an alternate Supported Browser.

Let us know how these steps work for you!

 

Jarod, AT&T Community Specialist

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