Need to update email settings?
A

New Member

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2 Messages

Thursday, January 7th, 2021 8:54 AM

"Not Found on Accelerator" trying to log in to email

for the past 2 weeks when trying to log in to check my email i get the message

""Not Found on Accelerator" and "Description: Your request on the specified host was not found. Check the location and try again."

anyone know how to fix this?


Community Support

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231.2K Messages

3 years ago

We are here to help, @acct_mgr.

 

We recommend that you try these troubleshooting steps because they will help you with the message you are receiving for your email:

 

Try this and let us know if it helps.

 

Marc, AT&T Community Specialist

New Member

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2 Messages

3 years ago

I reset the password.  i can log in to att.com, view my profile, see my bill,

but i can't check my email. 

Contributor

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3 Messages

3 years ago

@ATTHelp none of your "solutions" worked.  Please fix your email login.

Mentor

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98 Messages

3 years ago

Getting the same issue with my email address now. Can log in fine to view and pay the bill. Can't check the email.

(edited)

New Member

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1 Message

3 years ago

I am getting this same issue as well, regardless of the device or browser. No change in result. 

New Member

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6 Messages

2 years ago

Only way i was able to fix this and access my yahoo mail was to log into att.com fully, leaving thay tab open, then opening another tab and went to mail.yahoo.com, let it get the not found on accelerator, then try to access mail.yahoo.com again and now it's working every time

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