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Need to update email settings?
grannygarcia's profile

1 Message

Monday, March 25th, 2024 11:26 PM

New upgraded service and security settings for email?

I received an email that my "AT&T email will be disconnected because I haven't confirmed the new upgraded service and security settings".

Is this for real or is it a scam?

Community Support


232.1K Messages

2 months ago

Hey @grannygarcia, we understand you have received an email and would like to know if it’s real or scam, we’re glad to help.


To answer your question,

The email that you have received is not from AT&T and it’s a phishing email.

You can have an AT&T Mail account even if you don’t have service from AT&T.

We recommend not to click on any links, please ignore and delete scam emails.

You can take on of these three options, or all three, to report the suspected fraud:


Let us know if this helps.
Thank you for reaching out on AT&T Community & Forums!
Bruce, AT&T Community Specialist

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