Need to update email settings?
Shari00000's profile

New Member


1 Message

Tuesday, June 21st, 2022 4:46 PM

New password reset for old email

I need to reset the password on my old mail

Accepted Solution

Official Solution

Community Support


229.9K Messages

2 years ago

We're here to assist with your email password, @Shari00000!


Take these steps to see if you can reset the password on your end:\

  1. Go to
  2. Select Forgot password?
  3. Fill out the password info.
  4. Choose security questions or temporary password and follow the prompts. If you choose a temporary password, we’ll let you know where we sent it.
  5. Create your new password.
Let us know if it works! If not, we have a few more things we can try.
CalebP, AT&T Community Specialist 

New Member


2 Messages

1 year ago

I am stuck in the same situation. There is not a temporary password link to try. And my security question answers are not working. Is there a fix for this????

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