Need to update email settings?
bigwaz44's profile

1 Message

Friday, December 1st, 2023 5:09 AM

Need to access an old locked email account

Please help me regain access to my email account. I have had the account for well over a decade. I didnt use it very much recently, but as of late ive come across some other websites where my account is tied to this email. I mad it long before security questions were required as far as im aware, and the only option i get when trying to reset my password is to input my plast name, which when i try that it just tells me that its unable to verify my account information. I would really please like to regain access so i may in turn regain access to other accounts that i have.

Community Support


229.6K Messages

3 months ago

Hello@bigwaz44, thanks for reaching out to AT&T Community and Forums.


We understand the gravity of your concern. As we need some more account specific information, we'd like to move this conversation over a DM. Look out for a chat notification towards the top right corner of your page, next to the bell icon.


Awaiting your response.


Fiona Q - AT&T Community Specialist.

2 Messages

3 months ago

I am experiencing a very similiar issue. It has been very frustrating looking for a resolution. Can someone please reach out over a DM chat as well?

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.