Available Now: Buy the new iPhone 14, iPhone 14 Pro and iPhone 14 Pro Max from AT&T!
Need to update email settings?
jwbaldwin58's profile

New Member

 • 

3 Messages

Wed, Aug 3, 2022 5:42 PM

Need help to reset password so can login to account

We are a non-profit organization using ATT email. We have had several people leave the organization. I need to manage the email accounts, add, change delete, but need a password reset as I have no way to get into the [email scrubbed] account to add, remove or modify email accounts.

Accepted Solution

Official Solution

ATTHelp

Community Support

 • 

200.1K Messages

2 m مضت

Hey @jwbaldwin58, we can definitely help you reset your email password. 

We recommend following these steps to reset your password.

  1. Go to att.com/myatt.
  2. Select Forgot password?
  3. Fill out the password info.
  4. Choose security questions or temporary password and follow the prompts. If you choose a temporary password, we’ll let you know where we sent it.
  5. Create your new password.

Please let us know if this helps!

Tyler, AT&T Community Specialist

ATTHelp

Community Support

 • 

200.1K Messages

2 m مضت

Thanks for the update, jwbaldwin58.

 

So that we can determine what your next steps should be, please let us know the following:

  • Is this a free or paid email account?
  • Is the email address linked to a residential or business account?

We'll be awaiting your response!

 

Aminah, AT&T Community Specialist

Need help?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.