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glori73's profile

New Member


1 Message

Monday, August 1st, 2022 5:04 PM

Need help getting into account

Changing phones and new phone has me locked out. Tried changing password on old phone, no help. Tried waiting 48 hours, no help.

Tired of sitting on hold and nobody answering.

Accepted Solution

Official Solution

Community Support


220.9K Messages

1 year ago

We are happy to help with your email login, @glori73.


To begin we will need you to reset your password, this will help re-sync your password:

  1. Go to myatt.
  2. Select Forgot password.
  3. Fill out the password info.
  4. Choose security questions or temporary password and follow the prompts. If you choose a temporary password, we’ll let you know where we sent it.
  5. Create your new password.

You can also try accessing your email through which is the main site for emails.


We're here if you have any additional questions or concerns.


Latoya, AT&T Community Specialist


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