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Aageorge3's profile

1 Message

Saturday, March 23rd, 2024 6:07 PM

Message restoration

I accidentally deleted all of my sbcglobal messages a couple of hours ago.  Can I have them restored without paying?

Community Support

 • 

232.3K Messages

2 months ago

Hey @Aageorge3 ,
 
We understand how it makes you feel, and we'd be happy to assist!. Here are the steps to recover the emails you are missing or deleted.
Get recently lost or deleted emails back using the Missing Mail Restore feature. Complete a restore request form, and we’ll do the rest.

Before you ask us to restore your messages, keep in mind:

    1. We can only restore emails from the past 7 days.
    2. You can’t cancel a restore request.
    3. Restoration efforts aren’t always successful.
    4. Recovered emails go into the same folders they were in on the restore date you pick. Check your trash folder if you can’t find them after the restoration.
    5. You should back up any important emails received or sent in the past 7 days.

 

Hope this helps!

 

Thank you. 
Mike, AT&T Community & Forums!

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