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tommarca's profile

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Sunday, December 25th, 2022 4:08 PM

Looking to access an old account

Hi all!

My mother used to have an email address some 15 years ago. We just remembered it and were wondering if we could access it again and revisit some of the old stuff sent from and received there.

I'm not really sure where to start, we don't have the password and we haven't logged-in in over a decade, so it is likely that the account ceased to exist. However, I'm hopeful in recovering it. Let me hear your thoughts! Thanks!

ACE - Guru


9.9K Messages

1 year ago

You can try going to clicking the Sign In button and then enter the email address as the User ID.  Then you'll need to try the Forgot Password option.  If the account is still there (unknown since Yahoo has a policy for "abandoned" accounts but they don't seem to enforce it consistently) you may get secret questions to answer or it may just tell you it doesn't have enough info.

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