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4 Messages

Monday, May 25th, 2020 11:32 AM

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Login to sbcglobal. net Email Takes Me to AT&T Login Page?

My 83-year-old mother has an sbcglobal.net email account from when she had AT&T years ago and she has always accessed her email via the Yahoo web site. Suddenly she is being taken to the AT&T login page, and is unable to login, because it says her password is wrong. We've tried multiple times and are now locked out. We also tried the password reset and it brings up security questions she never set up, so we cannot get past those, either. What the heck is going on?

New Member

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9 Messages

2 years ago

The solution to my login problem was simple. Disable the ad blocker.

It may be that ATT doesn't want you using an ad blocker, I don't know. But when I've had the login problem recently, disabling the ad blocker instantly changes it. Then, once I'm in the email, I turn it back on.

Not sure what to say about this. 

The business about ATT having compatibility problems with Macs seems bogus. Gmail never does. 

My hunch is that ATT thinks it can improve profitability by disallowing ad blockers. Google doesn't work on this model, so there isn't a problem.

Who knows.

New Member

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6 Messages

2 years ago

Re: ATTHelp/21 hours ago/Hi @Big_SBC_Forum, we are here to help.

I was trying to log into sub accounts of SBCglobal.net email using Chrome.

I tried SO many things: Cleared cache many times, changed password on main SBC account, added security key, Ad Blocker off, tried from

https://currently.att.yahoo.com/,  or  https://loginprodx.att.net/commonLogin/igate_edam/controller.do , incognito Chrome page, nothing worked and it has only gotten worse over the past few weeks.  

Finally was able to login from https://more.att.com/mail/ which was noted on another thread.  

it has been very frustrating to say the least.

ATTHelp

Community Support

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207.6K Messages

2 years ago

Hi @Big_SBC_Forum, we are delighted to hear you were able to access your email account.

 

If you have any additional concerns, please feel free to reach out to us.

Thank you for contacting us on AT&T Community Forums!

 

Lafayette, AT&T Community Specialist

New Member

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4 Messages

2 years ago

This is what I get when I use currently.com takes you to att.com. my sbcglobal.net email only works on att.net!

Currently.com gives me this...

Looks like you've tried to sign in unsuccessfully too many times. Go online to recover your ID or reset your password.
Care Code: 205.2 [LU003]
Reset password, delete cookies, etc doesn't work!! Can you PLEASE have someone fix the logins to work with sbcglobal.net email accounts? If they worked you wouldn't have this thread going for as long as they have!!

New Member

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6 Messages

2 years ago

Re: Hi @Big_SBC_Forum, we are delighted to hear you were able to access your email account.

Accessing SBC email via https://more.att.com/mail/ is NOT conisistent.  It is hit and miss.  

Ad Blocker off, cache cleared, etc.

Getting this error message:

https://v1-akamaitech.net%28ghost%29%20%28akamaighost%29%2C%201.1%20akamai.net%28ghost%29%20%28akamaighost%29%2C%20http/1.1%20loginprodx.att.net/apiserver/igate_web_dlom/logOut.do?style=ATTidp&tourl=https://v1-akamaitech.net(ghost)%20(AkamaiGHost),%201.1%20akamai.net(ghost)%20(AkamaiGHost),%20HTTP/1.1%20loginprodx.att.net/commonLogin/igate_edam/controller.do?TG_OP=tg759&style=ATTidp&previousRefID=1621767931966_565416610_CLCCLCL&targetURL=https%3A%2F%2Floginprodx.att.net%2FFIM%2Fsps%2FATTidp%2Fsaml20%2Flogininitial%3FRequestBinding%3DHTTPPost%26PartnerId%3Dhttps%253A%252F%252Flogin.yahoo.com%252Fsaml%252F2.0%252Fatt%26.lang%3Den-US%26Target%3Dhttps%253A%252F%252Fmail.yahoo.com%252Fd%253F.intl%253Dus%2526.partner%253Dsbc%2526.lang%253Den-US

This site can’t be reached

Check if there is a typo in v1-akamaitech.net%28ghost%29%20%28akamaighost%29%2C%201.1%20akamai.net%28ghost%29%20%28akamaighost%29%2C%20http.

  • If spelling is correct, try running Windows Network Diagnostics.
DNS_PROBE_FINISHED_NXDOMAIN
Can we please have a site where we can gain access to our important email 100% of the time?  
Otherwise please offer forwarding for free so that we can get rid of these email accts.
ATTHelp

Community Support

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207.6K Messages

2 years ago

@Big_SBC_Forum

 

This is part of a known issue that we're working to resolve.

 

In the meantime, please continue to access your email through the Currently.com website.

 

If you need assistance with anything else, we'll be here.

 

Thanks for reaching out the to AT&T Community Forums team!

 

Aminah, AT&T Community Specialist

 

New Member

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9 Messages

2 years ago

I just wonder why turning off my ad blocker allows me to log in without a problem, but when it's on, I can't.

It's hard to imagine this happens without some intention, but I could be wrong.

New Member

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6 Messages

2 years ago

Re: ATTHelp Community Support

What is the etimated date of the fix for this problem?

ATTHelp

Community Support

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207.6K Messages

2 years ago

@Big_SBC_Forum

 

We don't have one at this time.

 

Aminah, AT&T Community Specialist

New Member

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9 Messages

2 years ago

There's a lot of money to be made betting a large company will fail, and it looks like Yahoo is going this direction.

Do you really believe such a company can't figure how to let its users log in to their email?

Note that Yahoo destroyed another huge part of its business, Yahoo Groups, as well as Yahoo Answers.

What could they be trying to do?

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