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volocape's profile

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2 Messages

Thursday, August 25th, 2022 1:01 AM

Locked out of account

I cannot log in to my email account.  When I try to reset my password it says it does not have enough info.  I called the 800 288 2020 number but for some reason it keeps connecting me to DirectTv and not someone who I can talk to about email issues.  I need access to this email.  In addition, I got CARE CODE: 205.2 [LU003]. What can I do?


Community Support


215.3K Messages

9 months ago

Hey @volocape, let's look at your email together. 


In order to continue, we'll need to speak privately. Please meet us in a DM via the direct message inbox in the top right corner of the screen. We'll be messaging you there shortly.


Tyler, AT&T Community Specialist

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