Hurry! Find the perfect gift today! Everyone gets our best deals on any smartphone!
Need to update email settings?
schneidercrew's profile

1 Message

Sunday, July 23rd, 2023 7:23 PM

locked out of email

I have tried to access my email with the appropriate password, but I keep getting an error that there were too many attempts and my account has been locked.  The answers to my security questions are not working.  Please help??!!!

Community Support


225.5K Messages

5 months ago

Hi there, schneidercrew. We understand that you are locked out of your email account. We can help you get unlocked. 


Let's go ahead and meet in the AT&T Direct Message space. This way we can do an email profile review. Be on the lookout for a chat notification in the upper right-hand corner of the page, next to a bell icon. Once you're there, we can continue this over the phone on in chat if you prefer. 


Looking forward to speaking with you soon. 


Matthew, AT&T Community Specialist


Not finding what you're looking for?