1 Message
locked out of email
I have tried to access my att.net email with the appropriate password, but I keep getting an error that there were too many attempts and my account has been locked. The answers to my security questions are not working. Please help??!!!
ATTHelp
Community Support
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225.5K Messages
5 months ago
Hi there, schneidercrew. We understand that you are locked out of your email account. We can help you get unlocked.
Let's go ahead and meet in the AT&T Direct Message space. This way we can do an email profile review. Be on the lookout for a chat notification in the upper right-hand corner of the page, next to a bell icon. Once you're there, we can continue this over the phone on in chat if you prefer.
Looking forward to speaking with you soon.
Matthew, AT&T Community Specialist
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