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Need to update email settings?
tammychasehelp's profile

New Member


1 Message

Thursday, June 1st, 2023 11:10 PM

Locked out of Email.

Locked out of email, can't use old password, and can't use security questions. how can I get access to account? I do not even see the option to use a temporary password. 

Community Support


232.8K Messages

1 year ago

Hi there, @tammychasehelp! We understand the importance of being able to access your email and want to help check into any password reset options you may have. 


So that we can dig a little deeper into any password reset options that may be available for your account, we'll need to speak privately. Check the Direct Message inbox in the top right corner of your screen. We'll be sending you a DM shortly and look forward to hearing from you!


Lacey, AT&T Community Specialist 

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