
New Member
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1 Message
Locked out of email. Cannot change password
We have been locked out of one of our email accounts. It continually says that we have tried too many times when choosing “forgot password”. We have done a chat, we have called, this is a huge disaster and run around. I need my password reset and need in my email.
Accepted Solution
Official Solution
ATTHelp
Community Support
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224.9K Messages
1 year ago
We are sorry you feel that way, we can help you get back into your email, @srkp.
You will need to log into Currently, in order to access your email. This is the main website that you should be using to log in.
In order to reset your password, follow your steps:
If you do not remember your security questions, then due to security reasons, and to protect customer information, we are unable to reset passwords at this time.
Let us know if you have any other questions or concerns.
Olajide, AT&T Community Specialist
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