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Need to update email settings?
Mambrose50's profile

New Member


1 Message

Thursday, September 1st, 2022 1:04 AM

Locked out of email account

Cannot receive emails. Cannot reset email as I am locked out of account.

Accepted Solution

Official Solution


Community Support


215.1K Messages

9 months ago

We can help you reset your email password, @Mambrose50. We understand regaining access to your email is important to you.


A common solution to reset your email password is by using the Forgot Password option.

Here are the steps:

  1. Go to
  2. Select Forgot password?
  3. Fill out the password info.
  4. Choose security questions or temporary password and follow the prompts. If you choose a temporary password, we’ll let you know where we sent it.
  5. Create your new password.

Once you have access to your email, follow the steps below:


You can update security questions and answers. Keep your security questions and answers for your user ID updated in case you forget your password.


Follow these steps to get a text with your temporary password next time. You can set up text message for password resets.


Let us know if this helped you reset your password and sign in.


Olajide, AT&T Community Specialis

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