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Need to update email settings?
RocioGoolsby's profile

New Member


1 Message

Tue, Aug 16, 2022 11:54 PM

ive been trying to log into my email

it has been a while since i have not used my att email. i used my old phone and my tablet to get to it but i changed my phone and phone number so i can't remember my password and/or my security questions. how can i open my email again? i have some accounts link to that e-mail and i can not do any changes. please help me.

 sincerely Rocio Goolsby


Community Support


200.4K Messages


We can help you with your email password reset, @RocioGoolsby.


We recommend that you reset your password using the Forgot password option on myAT&T. Then select temporary password since you cannot remember your security questions, and we’ll let you know where we send it. To reset using temporary password:

  1. Go to myAT&T.
  2. Select Forgot password.
  3. Fill out the password info.
  4. Choose security questions or temporary password and follow the prompts.
  5. In this case, select temporary password and we’ll let you know where we sent it.
  6. Create your new password.

Let us know if this helped you sign in, or if you need further assistance.


Elmi, AT&T Community Specialist

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