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19 Messages

Monday, March 4th, 2024 5:03 PM

Is this email a scam ?

Has anyone received a similar one?  There seems to be many posts on scam emails but not very recently. 

There is some odd grammar in the text so probably.  Thank you.

It does beg the question - if there ever are upgrades to our accounts how would we be contacted for actions such as this?

Community Support


231.2K Messages

1 month ago

Hey there @legacy66,

Thank you for bringing this to our attention, we'd be glad to point you in the right direction.


If you are unsure about an email/ notification and if there is a link in the notification that you received, we would recommend not clicking on it. They could be harmful.


We recommend that you go through our article on how to set up or update AT&T email.


To learn how to spot bogus "AT&T" emails in the future by checking out our article on how to Identify fake AT&T emails.


Please feel free to reach out to us for further assistance.

Thank you for contacting AT&T Community Forums.

James, AT&T Community Specialist.

ACE - Expert


35K Messages

1 month ago

The e-mail address that it purportedly comes from is an address; only customer addresses end in .net; AT&T employee/official addresses end in ATT.COM.  Hovering over the button or link should have shown you a URL it would take you to, and I can pretty much guarantee you it went to a consumer-grade webhosting site, not an address in the ATT.COM domain.

So, it's fraudulent.  Delete it and forget it.

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