Gifts that connect us - Get Free Galaxy Buds FE - Black with your purchase of a qualifying Samsung smartphone, today, Online Only!
You can also get the Samsung S23 FE & iPhone SE for only $0.99 a month!
Need to update email settings?
rmayo's profile

New Member


6 Messages

Sunday, May 14th, 2023 8:05 PM

Inbound email being rejected

I have email user who is having trouble sending me email, half of them are being rejected.  I have his email address in my contact list.  It appears that the AT&T email servers are flagging it as span or bad links.  How do I resolve?

   ----- The following addresses had permanent fatal errors -----
<[email scrubbed]>
    (reason: 554 [RL02] Message content not accepted for policy reasons; see

Accepted Solution

Official Solution

Community Support


224.8K Messages

6 months ago

We can help you get back to receiving mail from this sender, rmayo.


Our security measures can sometimes misread and block legitimate messages or send them to spam. Reach out to our Postmaster to get the email address unblocked by sending an email to


If you need help with anything else, let us know.


Thanks for visiting the AT&T Community Forums.


Aminah, AT&T Community Specialist

Not finding what you're looking for?