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brianlam's profile

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1 Message

Friday, March 24th, 2023 3:50 AM

I lost access to my account

Lost access to [email scrubbed] when trying to reset the password and now it seems to be locked out. Wonder how I can enter a new password. There are many important emails in that account that I want to keep. Please advise.

Thank you.


Community Support


215.1K Messages

2 months ago

Let's get you into your email, @brianlam


Since you're unable to reset it yourself, we'll need to manually reset it for you in a direct message. Please check your direct message inbox in the top right corner of the page. We'll be messaging you there shortly. 


Raiden, AT&T Community Specialist 

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