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Jeff_F's profile

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Saturday, August 19th, 2023 9:00 PM

I changed my yahoo mail password - and I can log into my mail.yahoo.com from my PC and it works fine, but my iPhone stopped picking up mail

I changed my yahoo mail password - and I can log into my mail.yahoo.com and it works fine but my iPhone stopped picking up mail.  I tried changing the password on my iPhone account to the one I use for mail.yahoo.com and that did not work?  I use a secure key on my PC with emclient - and that is working.  So which password do I specify on my iphone?  The yahoo.mail.com password or my secure key?  FYI I just created a new secure key and added it to my account, but that is not working either on my iphone (i.e. I tried just in case that was it).

Any ideas?

Accepted Solution

Community Support

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231.4K Messages

8 months ago

We want to help get you pointed in the right direction, @Jeff_F.

 

You'll need to contact the AT&T Postmaster support team by emailing abuse_rbl@abuse-att.net. They are a specialized team that can help with getting emails unblocked. 

 

When the AT&T Postmaster staff receives a request with the needed information, requests are then evaluated. If granted, the block will be removed within 24 to 48 hours. There are situations when mail interruptions or blocks are in place outside the AT&T domain. In these cases, we will attempt to make contact with the party initiating the block and seek a resolution. If there is no change after 48 hours, please include the current and complete error message that you are receiving in a follow-up email to our abuse team.

 

Don't hesitate to reach back out if you need any help in the future. Thank you for contacting the AT&T Community Forums!

 

Blanca, AT&T Community Specialist

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